Procedures and Collaborative Information Seeking: A Study of Emergency Departments
Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › fagfællebedømt
Dokumenter
- CollInfoSeeking_Procedures_CISbook2015_preprint
129 KB, PDF-dokument
Information seeking is a central and inherently collaborative activity in the emergency department (ED) which is the common entry point to hospitals for nearly all acute patients. In this paper, we investigate how ED clinicians’ collabo-rative information seeking (CIS) is shaped by the procedures that the clinicians follow in the ED. Based on observations in two Danish EDs, we identify four pro-cedures prominent to how CIS is accomplished: the triage procedure, the timeouts, the coordinating nurse, and the recurrent opportunities for information seeking at the whiteboard. We then discuss how CIS activities are impacted by these procedures and the challenges to effective CIS in these settings. We conclude with some thoughts about future studies of CIS in healthcare settings
Originalsprog | Engelsk |
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Titel | Collaborative Information Seeking: Best Practices, New Domains and New Thoughts |
Redaktører | Preben Hansen, Chirag Shah, Claus-Peter Klas |
Antal sider | 17 |
Udgivelsessted | Berlin |
Forlag | Springer |
Publikationsdato | 2015 |
Sider | 55-71 |
ISBN (Trykt) | 978-3-319-18541-5 |
ISBN (Elektronisk) | 978-3-319-18988-8 |
DOI | |
Status | Udgivet - 2015 |
Navn | Springer book series on Computer Supported Cooperative Work |
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- Det Humanistiske Fakultet
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